Technology

Nearly twenty years ago, long before many non-asset based third-party freight companies were even in business, Broussard began investing in technology to help its clients. Today, Freight Cowboy harnesses the third generation of those investments and places that advantage in the hands of its clients.

How our shipment management software helps you:

  • Real-time shipment tracking
  • Centralized Rate Shopping
  • No disruptions to your current supply chain processes

Experience

Since 1978, our firm has focused on logistics management and has built a team of experts with dedicated account support personnel. Back when we started, very few companies (except the very largest) had in-house transportation and logistics expertise. Line-item auditing of accounts payable was a very new practice then; computer software was not yet available to support it. Today we process nearly $1 billion in freight invoices annually, which allows us to:

  • Acquire substantial market intelligence of shipping best practices
  • Leverage that $1 billion of buying power on behalf of our clients

Service

We let our clients speak for us. We constantly seek out their opinions on how we are doing and what we can be doing better. The principles that drive us are:

  • Responding in a timely manner
  • Being sensitive to customer needs and requests
  • Providing dedicated support personnel

This approach has earned us some of the highest marks in any industry in client satisfaction when our clients are asked whether they would refer our company to a colleague or friend.

Our commitment to service

Google Rating
4.2
Based on 10 reviews
John Littleton
John Littleton
13:44 20 Mar 19
When my clients use Freight Cowboy the get good old fashion great customer service. Friendly, timely, courteous and professional service!
Marlana Webber
Marlana Webber
20:05 05 Dec 18
Cole provides excellent customer service, very quick to respond and does his best to give you all the options for a fair price. He makes things easy by preparing the BOL for you and gives honest details about transit times. I would definitely recommend Freight Cowboy.
Debra Newson
Debra Newson
19:56 05 Dec 18
What a fabulous shipping company. I worked with Cole, who went above and beyond in helping me locate a shipment and helped me get it where it was needed as required. He was amazing to work with, his work ethic is impeccable and he made sure he was available to help me every step of the way. Will definitely use this company again.
Christina Tapp
Christina Tapp
00:19 29 Nov 18
I worked here for 4 years. Great company to work for. Absolutely enjoyed it! Highly recommended.
Ryan Lewis
Ryan Lewis
16:39 28 Nov 18
Working here has been a great experience. Ownership really made me feel welcome from Day 1. I would certainly recommend others to work here as there is a feeling of family within the office.

Certified Proof

Freight Cowboy is an elite logistics management company. In the transportation industry, there are literally thousands of brokers, freight forwarders, and third party logistics companies (3PLs) in operation across North America. Less than 1% of those, however, is TIA Performance Certified, a recognized best practices program within the transportation industry emphasizing, among other things, a strict code of ethics.

Awards and recognition are one valuable way to measure success. But the bottom line is all this hard work should have tangible benefits for clients.

What this means to clients.

The benefit of TIA Performance Certified companies is the peace of mind:

  • That the firm is part of the industry’s elite
  • That the firm adheres to the strict TIA Code of Ethics and best practices doctrine
  • That the firm has a guarantee bond up to $100,000
  • That you will not spend more on increased bond payments to carriers

Consider this the next time you look for help shipping your cargo.